Cancellation and refund policy
Cancellation, booking changes and refunds are handled under the agreed booking terms and applicable consumer law.
Customer cancellations
To cancel, contact ZiZi Automotive using the contact details on this website or in your booking confirmation. Any applicable cancellation terms or fees are those disclosed with the booking.
Changes to bookings
Contact ZiZi Automotive to request a change. Changes depend on availability and may affect the agreed price; a change takes effect only when confirmed by the business. A requested change is not accepted until the business confirms it.
No-shows and late arrival
If you expect to arrive late, contact the business promptly. Any no-show outcome or charge is governed by the terms disclosed with the booking.
Cancellation by ZiZi Automotive
If the business cannot provide a confirmed booking, it will contact the customer about the available options and any refund due under the booking terms and applicable law.
Refunds and consumer rights
Any refund is handled using the applicable booking terms and payment method, subject to applicable law. This policy must not misrepresent or restrict rights that customers have under Australian Consumer Law or other applicable law.