Insurance, protection and damage

Cover and exclusions

The rental agreement describes the applicable insurance or protection, inclusions and exclusions. Review it carefully before accepting the rental.

Excess and optional protection

Any applicable excess and optional protection prices, eligibility rules and exclusions are stated in the rental agreement. An insurance excess is different from a security bond.

Accident, theft or damage

If there is an accident, theft or damage, follow applicable emergency and reporting requirements and contact ZiZi Automotive promptly using the contact details in your booking documents.

Breakdown and roadside assistance

Roadside-assistance arrangements and customer responsibilities, where applicable, are described in the rental agreement or booking documents.

Tyres, windscreens and keys

The rental agreement explains applicable cover, exclusions and charges relating to tyres, windscreens, lost keys and lockouts.

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